Account and wallet
Manage your account, deposits, withdrawals, and identity verification.
01Your wallet
Your wallet has three balances:
- Available — funds you can use to enter paid challenges
- Reserved — funds locked in active challenge entries (returned if you don't place)
- Winnings — prize money earned from challenges
All balances are visible on the Wallet page. You can deposit to your available balance or withdraw from your winnings balance.
Available
$45.00
Reserved
$10.00
Winnings
$187.50
02Deposits
To add funds:
- 1Go to Wallet > Deposit
- 2Enter the amount
- 3Complete payment via your linked payment method
Deposits are credited instantly. Minimum deposit is $5.
03Withdrawals
To withdraw winnings:
- 1Go to Wallet > Withdraw
- 2Enter the amount (up to your winnings balance)
- 3Confirm the withdrawal
First-time withdrawals require KYC verification (see below). Processing takes 1-3 business days.
04KYC verification
KYC (Know Your Customer) is a one-time identity verification required before your first withdrawal. You'll need to:
- 1Provide your legal name and date of birth
- 2Upload a government-issued photo ID
- 3Wait for verification (typically under 24 hours)
This is required by financial regulations. Your information is encrypted and stored securely. You can check your verification status in Settings > KYC.
Verifying your identity
This usually takes less than 24 hours. We'll notify you when it's complete.
05Account settings
From the Settings page you can:
- Update your display name, bio, and avatar
- Manage notification preferences
- View your KYC verification status
- Sign out or delete your account
Your profile is visible to other players and shows your stats, achievements, and recent performance.
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