Introduction
StockPrince ("we," "us") respects your privacy. This policy describes how we collect, use, store, and share personal information when you use our website, mobile experiences, and related services (collectively, the "Service"). It should be read together with our Terms of Service.
Information we collect
We may collect:
- Account data — e.g. email, username, and authentication identifiers from our sign-in provider.
- Profile & gameplay — e.g. display name, avatar, contest entries, portfolio choices, and rankings.
- Compliance & payments — e.g. region selection, KYC verification artifacts (via our identity partner), wallet and transaction records.
- Technical data — e.g. IP address, device/browser type, and cookies (see below).
- Support — information you send when you contact us.
How we use information
- Provide, secure, and improve the Service
- Authenticate users and prevent fraud
- Operate contests, leaderboards, and payouts
- Meet legal, tax, and regulatory obligations (including AML/KYC where applicable)
- Communicate service-related notices and, where allowed, product updates
- Analyze usage in aggregate or de-identified form to improve performance and features
Security & storage
We implement encryption in transit (e.g. HTTPS) and industry-appropriate safeguards for data at rest. Access to personal and payment-related data is limited through access controls and least-privilege practices for staff and systems. No method of transmission or storage is 100% secure; we work to reduce risk but cannot guarantee absolute security.
Your rights
Depending on where you live, you may have the right to:
- Access — request a copy of personal information we hold about you
- Correction — update inaccurate account or profile information in-app or by contacting us
- Deletion — request deletion of your account and certain associated data, subject to legal retention requirements
To exercise these rights, email privacy@stockprince.com. We may verify your identity before processing requests.
Cookies & similar technologies
We use cookies and similar technologies for purposes such as:
- Authentication — keeping you signed in and securing sessions
- Analytics — understanding how the Service is used so we can improve it
- Performance — measuring reliability and optimizing load times
You can control cookies through your browser settings; disabling some cookies may limit features (e.g. staying logged in).
Sharing
We share data with service providers who help us run the Service (e.g. authentication, hosting, payments, identity verification, analytics) under contracts that require appropriate protection. We may disclose information if required by law or to protect rights, safety, and integrity of users and the platform.
Retention
We retain information as long as needed to provide the Service, meet legal/tax/AML obligations, and resolve disputes. Some records may be kept longer where the law requires.
Children
The Service is not directed at children under 13 (or the minimum age in your jurisdiction). Paid contests require users to be 18+. We do not knowingly collect personal information from children.
Changes
We may update this policy from time to time. We will post the revised policy with a new "Last updated" date and, where appropriate, notify you by email or in-app notice.
Contact
Privacy questions and requests: privacy@stockprince.com
General support: support@stockprince.com